Privacy Policy

Last updated:

1. Introduction

Dryxalonglox ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website at dryxalonglox.world or contact us directly. We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018.

We encourage you to read this policy carefully. By using our website, you acknowledge that you have read and understood its contents. If you have any questions, please contact us at the details provided in Section 11.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity data: your name as provided in contact forms.
  • Contact data: your email address and telephone number if provided.
  • Communication data: the content of messages you send us via our contact form.
  • Technical data: your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage data: information about how you use our website, including pages visited, time spent, and referring URLs.
  • Cookie data: see our Cookies Policy for full details of what cookies we use and why.

We do not collect any special categories of personal data (such as health data, racial or ethnic origin, political opinions, or religious beliefs) through our website.

3. How We Collect Personal Data

We collect personal data through the following methods:

  • Direct interactions: when you complete our contact form, send us an email, or telephone us.
  • Automated technologies: as you interact with our website, we may automatically collect technical and usage data using cookies and similar technologies. Please see our Cookies Policy for further detail.
  • Third parties: we may receive analytics data from providers such as Google Analytics. This data is aggregated and anonymised wherever possible.

4. How We Use Your Personal Data

We use your personal data only where we have a lawful basis to do so. Our lawful bases and purposes are as follows:

  • Legitimate interests: to administer and improve our website; to analyse how visitors use our site; to detect and prevent fraud or abuse.
  • Consent: where you have given explicit consent, such as accepting cookies or ticking the consent checkbox on our contact form, to process your data for the stated purpose.
  • Contract: where processing is necessary to perform a contract with you or to take steps at your request prior to entering a contract.
  • Legal obligation: where we are required to comply with a legal obligation to which we are subject.

We will never use your personal data for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.

5. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The criteria used to determine retention periods include:

  • The nature of the data and the purpose for which it was collected.
  • Whether we have a legal or regulatory obligation to retain it.
  • Whether retention is necessary for the establishment, exercise, or defence of legal claims.

Contact form enquiries are typically retained for a period of 24 months from the date of last contact, after which they are securely deleted. Technical and analytics data is retained in accordance with the retention settings of the relevant third-party platform.

6. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data with third parties for marketing purposes. We may share your data in the following limited circumstances:

  • Service providers: third parties who provide services on our behalf, such as website hosting, analytics, and email delivery. All such providers are required to process your data only on our instructions and in accordance with applicable data protection law.
  • Legal requirements: where disclosure is required by law, court order, or the request of a regulatory authority.
  • Business transfers: in the event of a merger, acquisition, or sale of all or part of our business, personal data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

When we share data with third parties outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK GDPR.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Right of access: to request a copy of the personal data we hold about you.
  • Right to rectification: to request correction of inaccurate or incomplete data.
  • Right to erasure: to request deletion of your personal data in certain circumstances.
  • Right to restriction of processing: to request that we limit how we use your data in certain circumstances.
  • Right to data portability: to receive your data in a structured, machine-readable format.
  • Right to object: to object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 11. We will respond within one calendar month of receipt of your request. No fee is charged for exercising your rights unless your request is manifestly unfounded or excessive.

8. Security of Your Data

We have implemented appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These include access controls, encryption of data in transit (HTTPS), and regular security reviews.

However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

9. Cookies

Our website uses cookies to distinguish you from other users and to improve your browsing experience. For detailed information about the cookies we use and the purposes for which we use them, please refer to our Cookies Policy.

10. Links to Third-Party Websites

Our website may contain links to third-party websites, including map services provided by Google. We are not responsible for the privacy practices of those websites and encourage you to read their respective privacy policies before providing any personal data.

11. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint about how we have handled your personal data, please contact us:

  • Address: 9 Harley St, London, W1G 9QY, United Kingdom
  • Phone: +44 7974 731967
  • Email: infocenter@dryxalonglox.world

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at ico.org.uk.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "last updated" date at the top of this page will always reflect the most recent version. We encourage you to review this policy periodically.